Order Process

ENQUIRY

All orders begin with an initial enquiry—whether by email, phone, or scheduled appointment—at which time a general description of project (model, size, window/door configuration), time frame and project location is discussed so that we may respond with lead-time and cost estimate. A simple ‘napkin sketch’ of proposed design is not required, but helpful. Nothing is etched in stone at this stage. Rather, this is just to address the query, “What will it cost and how long will it take?”

We also need to ascertain if the project will be fully assembled with paint finish in our Flemington, NJ facility, or if we will be delivering project as a building kit to be assembled on site by our partner-carpenter, Robert Lupinski. Keep in mind that buildings less than 10′ wide can be delivered fully assembled provided there are no site access constraints. Due to transport restrictions fully assembled buildings wider than 10′ require a transport escort vehicle. Outbuilding designs wider than 10′ are typically delivered as a building kit to be assembled onsite.

Email enquires to: gardensheds@comcast.net
Contact: Ken Smith
Phone: 609-462-8797

Caroline, Office Manager

IN PERSON VISIT

Visit to our studio/office (Lambertville, NJ) and/or shop (Flemington, NJ) are welcome and scheduled by appointment only with 48 hrs advance notice.

CUSTOM PROJECTS

Each year we receive requests for custom projects that are not a part of our outbuilding portfolio. We welcome and consider each request on an individual basis. Any of our standard designs can be modified and customized to best suit your needs, including insulation, electric and interior fittings.

BUILDING KITS

Every project begins as a pre-cut, engineered, ready-to-assemble building kit. Kits are either fully assembled and finished (painted) in our Flemington, NJ facility or are delivered in our company trailer to be assembled onsite at your residence by our master carpenter, Robert Lupinski or a carpenter/builder of your choice.

DELIVERY RANGE

We deliver building kits to all 48 lower States and review best method for delivery and assembly.  On request we have delivered projects overseas in shipping containers via ocean freight. Fully assembled buildings are typically limited to a 500 mile radius.

LEAD-TIME

We try to maintain a quick ship program for our flagship model, Williamsburg Classic (WC10) in standard configuration. Our lead-time is variable depending on orders in queue and time of year, but typically runs 14-16 weeks. We encourage clients to order one season in advance of desired delivery. To ensure there will be no delays outside of our control we require that building foundation be in place prior to commencement of order.

TERMS OF SALE

Upon acceptance of our proposal we require a 50% deposit to reserve a place in our production schedule. Progress payment of 25% is due once we begin processing materials for your project. You will be invoiced for final balance payment prior to scheduled shipment. Delivery and onsite assembly fees can be paid upon completion.

We accept check or bank wire.

CAD APPROVAL DRAWING (Design Phase)

CAD elevation and floor plan drawings for your project will be sent in PDF format via email. During this time changes can be made and drawings will be updated for signature approval. Once paint color(s) have been selected drawings will be rendered in same to provide you with the best visual approximation of the building appearance.  If CAD drawings are requested or required for permit or HOA approval prior to order placement we charge a design fee (variable depending on scope of project) that is fully credited to your order once placed.

ORDER CONFIRMATION

An Order Confirmation will be issued upon receipt of approved CAD drawing. The Order Confirmation will reflect any changes/additions that have been made during the design phase different from initial proposal.

CAD CONSTRUCTION/SHOP DRAWINGS

More detailed CAD construction drawings will be completed and, upon request, will be emailed in PDF format. If desired the file can be forwarded to your local Staples store where Arch D prints (24″ x 36″ sheet size) can be output. Upon completion of shop construction drawings a progress payment of 25% is required to keep order on schedule. Any changes to design at this late stage will incur a change order fee.

DELIVERY COORDINATION

Approximately 4 weeks prior to scheduled completion we will contact you to review and discuss delivery details and final payment. For fully assembled deliveries our independent carrier will require a short video clip on your smart phone to preview the site and provide cost quotation.

FOLLOW-UP

At conclusion of project we will contact you to make sure you are fully satisfied with everything. Photographs are so important to our business and helpful to future clients to see examples of our work. We always welcome and are very appreciative of final project photographs to include in our project gallery. It is our policy not to publish client names or address.